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Data privacy statement

The purpose of this Privacy Policy is to inform you about the treatment of your personal data when you browse or use the services on our website, in order for you to freely decide if you want to provide them for the purposes prescribed hereunder.

1.        Who is responsible for processing my personal data?

We inform you that the entity responsible for the personal data that we request of you is: NEW LEAF, S.L.UNIPERSONAL with address at Polígono Egiburuberri 13 - 1i. 20100 Rentería (Gipuzkoa) (hereinafter NEW LEAF).

You can contact us under:

The following e-mail: info@newrootsherbal.eu

The following telephone number: 0034 943 47 35 46 

2.        What is the purpose of processing my personal data?

Your personal data will be used for the following purposes:

- Handling your request.

- In the event that you contract any of our products or services, we will use your personal data for the management and billing of these products or services.

- If you provide your CV, we understand that your intent is that we conserve it indefinitely to enable you to participate in present or future selection processes, without prejudice to your right to cancel or oppose that you may exercise at any moment free of charge.

- We will conserve your contact data to inform you periodically about products and services, whether our own or of third-parties, that we think may be of interest to you.

- To find out your tastes and preferences to improve the quality of our products and services.

- To register your IP direction used for browsing our web and your consumption habits to manage our marketing actions.

- We use cookies to improve and customize the service offered, and also facilitate browsing.

3.        Commercial communications

Providing your personal data on any of our registration forms implies that you expressly accept that we can send our own or third-party information that we believe could be of interest to you.  Sending this information is a substantial part of our business, and hence is associated with contracting any of our products or services.

In spite of this, we remind you that you can object at any time free of charge to the sending of these communications by sending an e-mail to the direction indicated in the first point of the present document.

4.    How long will my personal data be conserved?

Your personal data will be conserved for the time strictly necessary to provide you the service or product contracted. Once the service has ended, and/or the guarantee on the products acquired has ended, we will conserve your data for five years, which is the standard limitation period for civil or commercial liabilities. In spite of this, you should know that these periods for conservation could be extended due to legal modifications or appreciation of criminal liabilities. Once the liabilities derived from the contract have expired, then we will proceed to destroy all your personal data.

We wish to conserve your contact data indefinitely to send you periodic information on products and/or services, whether our own or of third parties, that we think may be of interest to you. Therefore, if you do not wish to receive commercial information about us or about third parties, then you can object by indicating this at the following address: info@newrootsherbal.eu

5.    What data must I provide?

All personal data requested that are marked with an asterisk are indispensable for acquiring our products or contracting our services. If you do not provide any of the mandatory data, then we cannot serve you.  

6.    Are my personal data transferred to a third party?

Your personal data is only used for the above mentioned purposed and not transferred to a third party.

7.        Your rights

- You have the right to access your personal data.

- You have the right to request their rectification or deletion.

- You can withdraw the consent granted at any time.

- You can request the restriction of the processing of your personal data.

- You have the right to object to the processing of your personal data.

- You have the right to portability of your personal data.

In order to exercise any of these rights, you must present a request at the address of the party responsible for the file indicated in the first point of the present privacy policy. If you wish to obtain more information regarding your rights or the manner of asserting them, you can contact the Spanish Data Protection Agency - www.agpd.es-.

8.        Cookies.

We inform you that NEW LEAF has cookies installed in its systems for the sole purpose of improving and customizing the service offered and also to facilitate browsing; cookies are associated only to an anonymous user and a computer, and do not permit access to personal data. The cookies are small text files that the browser stores in the hard disc of your computer. When you browse our web page, our server will be able to recognize the cookies and will provide use with information on the language selected on your most recent visit. The majority of browsers accept the use of cookies automatically, but you can configure your browser so that you are notified on your computer screen that cookies are being received and can prevent their installation on your hard disc.

If you desire more information regarding cookies you can consult it at the following link: 

9.        Data quality

The user declares that the personal information provided by him/her to New Leaf is accurate and agrees to inform New Leaf of any changes pertaining to this data­. The user is solely liable for any direct or indirect damage he/she may cause to New Leaf or any third party by completing the forms using false, inaccurate, incomplete, or outdated information. In accordance with this Privacy Policy the user may not enter any third party information without obtaining prior approval, and is solely responsible for any information entered.­

10.        Confidentiality

Your personal data are classified as confidential information, and hence any processing of these data will be conducted guaranteeing maximum secrecy vis-à-vis third parties and applying security measures necessary to guarantee their security.

11.        Security measures

New Leaf has taken the necessary measures to prevent the modification, processing, or loss of the personal information and to ensure it is not subject to unauthorized access. These measures take into account the current state of technology, the nature of the data collected, and the risks to which they are exposed since they originate from human actions or physical or natural means. Nevertheless, the user should be aware that Internet security measures are not inviolable.

12.        Special provisions

Certain services offered by New Leaf may be governed by special conditions and be subject to special conditions relating to the protection of personal data. The special provisions of each respective case then apply. If these special provisions cause a loophole in the contract, the general conditions of this Privacy Policy shall apply.

13.       Minors

Children and adolescents under the age of 18 must obtain permission from their parents or guardian before entering any personal information on the New Leaf website.

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